**2CO Fraud Service Bulletin -- Check the "Latest News"
at Login For Updates**
FRAUD SERVICE UPGRADE NOTIFICATION
As a part of 2Checkout.com's (2CO) continuing commitment to increased
credit card and consumer identity security, 2CO is pleased to announce
that we will be upgrading our fraud detection process shortly. The
fraud detection upgrade will mean more accurate fraud reviews which
will translate into increased sales acceptance for many vendors
at the same time reducing charge backs. It also means that consumers
can shop with more confidence ... and increased consumer confidence
means more overall sales.
There are no additional fees for this upgrade and the implementation
will be announced on the Log in page "Latest News" section.
Minor notification and operational changes for sales approvals
and subsequent shipping will occur once this process begins.
The changes are as follows:
New Sales Approval Notification Process-- Once the upgrade begins,
your order receipt notification and shipping process will change
slightly. You, our vendor, will receive an email notifying you of
a sale(s). It will now be FOLLOWED by an email that describes which
sales are PASSED, which are not passed (FAILED), and those that
are pending further investigation (ON HOLD). An example of a new
notification email is provided below.
You should NOT ship until you receive an email from 2CO that indicates
a sale is PASSED. NOTE: Orders that take place before the fraud
upgrade activation date are not subject to the new fraud detection
scheme; please process as before.
EXAMPLE: New Notification Email:
Dear Vendor
This is an automated notice that 2CO has completed our review
of orders for the period: 2:00 AM - 5:46 AM (EST) July 5, 2005.
PASSED : Please ship the following orders.
1958617724 Comments
1958619803 Comments from our fraud investigators will appear here
1958623031 Comments
FAILED : These orders have been determined to be fraudulent,
and have already been cancelled; no further action is necessary.
1958617724 Comments
1958619803 Comments from our fraud investigators will appear here
1958623031 Comments
ON HOLD : We are awaiting further information about these
orders.
1958617724 Comments
Please refrain from shipping any sales in the ON HOLD category
until you have confirmation from
2CO that the sale has been reviewed and it has a status of PASSED.
Thank you,
2Checkout
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FRAUD DETECTION UPGRADE Q & A
We thank you for being a 2CO customer.
The Staff at 2CO |